Discovered that requesting a certified copy through Private PAIR avoids the need for an entitlement document. Yay!
It would be great to have that information included on the home page for the Certified Copy Center. For example, after explaining Proof of entitlement you could have two bullets. One for Private PAIR indicating that private access results in acceptance of entitlement; and two for all other requests where entitlement documents are required and must be approved prior to ordering.
Adding that information will avoid user frustration.