One of our listserv members reports: Downloading IFW is non-intuitive. A user downloads the IFW in PC by clicking on the box showing the number of documents selected and then selects the type of download. After doing so, however, nothing happens – there is no pop-up message that informs the user a download is in progress or has been initiated, and the download is not indicated by any web browser icon/message. The downloaded IFW eventually opens in a PDF viewer, but until then the user has no way of knowing whether the download request was successful.
This is Patentcenter trouble ticket CP42 in the PatentCenter Trouble Ticket web page maintained by the PatentCenter listserv at https://patentcenter-tickets.oppedahl.com/.