Security and Authentication

Problem With Passwords Starting with an Asterisk?

Although the Office indicates that a special character is required and includes the asterisk as one of these options (˜ ! @ # $ % ^ & * () _ + - = {}|[] \ : " ; ' < > ? , . /), users who include an asterisk at the beginning of their password are having trouble getting into the system. USPTO.gov says that the email or password are not correct.

 

It would also be helpful for users who have attempted to change their email address to receive an instant notification of a wrong email address when what they enter is not associated with an account.

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Idea No. 349