eCommerce Modernization Ideas

Patentcenter does not preserve the computer-readable characters entered by the filer. Instead, and I am not making this up, Patentcenter flattens the characters into images which go into IFW. When Patentcenter flattens the character into images, it does it in gray scale! This ensures that when the flattened image gets loaded into IFW, it will get halftoned, and thus will get blurred. This makes it more likely that the... more »

One of our listserv members reports: Downloading IFW is non-intuitive. A user downloads the IFW in PC by clicking on the box showing the number of documents selected and then selects the type of download. After doing so, however, nothing happens – there is no pop-up message that informs the user a download is in progress or has been initiated, and the download is not indicated by any web browser icon/message. The downloaded... more »