Modernization of PAIR

Submitted by (@dphipps)

Alphabetize Practitioners or Allow Sorting

Staff who have been sponsored by more than five (5) practitioners will find it burdensome to sort through the long list when they are not in alphabetical order, or in another list hierarchy they prefer. The list is not sorted by any of the three showing criteria; name, registration number, or email address. Additionally, a filter would be extremely helpful for those staff sponsored by large numbers of practitioners ...more »

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Modernization of EFS-Web

Submitted by (@dphipps)

Moving Between Sponsors - USPTO.gov Login

Looks like users still need to Sign-off Authenticated Session in order to switch to a different practitioner when using their USPTO.gov account to login. It would be most efficient to have a way to select a new practitioner from the "Sign-off Authenticated Session" link instead of making people log back in to get the practitioner list. I realize this is a temporary solution, but users will be burdened with this until ...more »

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Modernization of PAIR

Submitted by (@judiths)

Allow tiered access to Private PAIR

With the new system of sponsorship, we can provide access to non-attorneys. However, the access remains all-or-nothing. Please provide at least two levels of access, owner and viewer, where a viewer can see and download data but cannot upload or edit it. Also, please provide such access this by Customer Number, so we can selectively give access to clients. This would allow us to provide access to clients, even if ...more »

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Modernization of EFS-Web

Submitted by (@stanprotigal)

Please remove capcha for known devices and known IP addresses.

Most users sign-in using known devices and often known IP addresses. Being forced to complete puzzles of "Identify images showing evidence of dogs having been on the sidewalk" is annoying and serves no useful purpose in the case of known devices.

 

This is particularly annoying when the user is quite aware of having previously selected the "This is a trusted device" tickbox.

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Modernization of EFS-Web

Submitted by (@judiths)

Automatically Save In Process Submissions if Timed Out

The Time-Out appears to happen sometimes unexpectedly. It's always frustrating when that happens. This is especially true if the timeout occurs while uploading something more complex like a patent application with references.

 

It would be a simple solution to have the system automatically save the in-progress upload, so we do not have to restart from scratch.

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Miscellaneous

Submitted by (@mike.mazarick)

Do not duplicate

Since I am a beginner, there are things that are obvious to the USPTO personnel but not to me. An example is filing a petition and discovering a few days later that you can file an ePetition. I was going to file an ePetition, but it was explained to me by a representative at the IAC that it would be very difficult to sort out at the USPTO. When I eventually reached the Petition office, they politely said "do not ...more »

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Modernization of PAIR

Submitted by (@mike.mazarick)

MyUSPTO experiences

I will document my experiences with myUSPTO. They are common experiences and the solution(s) obvious. The first thing I did was to select "Private Pair" in myUSPTO. When I did, I landed on a page "Access Denied for Private Pair". I then tried to close all browser windows and try again. I still landed on the "Access denied" page. If someone gets the "Access denied" page, then they will not go further. I have ...more »

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Modernization of EFS-Web

Submitted by (@bernisava)

Complete package of info available

When I go to submit my patent application, I'm expecting all of the required forms will be part of the package so I don't get mail saying I forgot part of the patent when I do it myself. What they are asking for isn't always clear either. I spoke to a representative who said each one is different, but aren't the main necessities the same?

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Miscellaneous

Submitted by

Add Company/Firm Administrator Role and Functions

As firms and companies are creating individual logins for each user, it would be great to see some functionality around managing those logins at an organizational level. Things like the following: 1. Allow users to associate their personal account with an entity account (allowing an administrator to manage relationships on their behalf). 2. Build account relationships in bulk between users and fee payment methods (one-to-many, ...more »

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Modernization of EFS-Web

Submitted by

Delay launch of new EFS login and provide Demo sandbox

The USPTO should not change the Java applet login without providing ample advance notice (1-2 months is insufficient) and without providing a clear description, working demo site, and pre-launch notifications for users to demo, analyze, develop new code, and alter workflows to adapt to the changes. Since the early 2000's when EFS was first launched, corporations and law firms have developed code to login, manage, and ...more »

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