(@dphipps)

Modernization of PAIR

Timing Out Notification Failure

It appears that once the timing out notification appears you are forced out of the system and required to log back in. I have been clicking on the keep me signed in button while the timer is still counting down and each time I have been forced to log back in. This wouldn't be as much of a pain if the system was working more efficiently and I didn't have to select the practitioner I was working under again from the list.... more »

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(@alantaboada)

Miscellaneous

Improived Notification to File Corrected Application Papers

Currently the form for the Notification to File Corrected Application Papers includes lots of check boxes but little room to enter free-form text. I have spoke to USPTO employees who have said (rightly or wrongly) that they are not permitted to provide free-form text and are instructed only to check boxes on the form. Often, the information conveyed in the checked box is so broad as to be useless and much time is spent... more »

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4 votes
4 up votes
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(@dphipps)

Modernization of EFS-Web

Create ePetitions for Express Abandonment Please

Since Express Abandonment can be beneficial to applicants, it would be awesome to have ePetitions that immediately grant the request for Express Abandonment alone; in favor of a continuing application; with request for refund; and/or with a request to avoid publication. The current down time waiting for the Office to grant is undesirable when abandonment needs to occur immediately. Also, having ePetitions eliminates... more »

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6 votes
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(@dphipps)

Miscellaneous

Patent Maintenance Fees Storefront - Next Record and More

Please add a quick link or button to access the next record in the Patent Maintenance Fees Storefront when you perform a bulk look-up. Currently the user has to use the breadcrumb link to return to the Lookup Results before selecting another item. It would be more efficient to simply move forward and backward to the next record. It would be additionally helpful to have the option to: 1) Jump to a specific record;... more »

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3 votes
3 up votes
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(@judiths)

Miscellaneous

Enable Inactivation of Payment Methods in Financial Center

Please add the option to Disable a payment method from the Financial Center.

 

Right now the only way to remove a payment method is to delete it, which makes all past transaction records unavailable.

 

There should be an option to set a payment method to Inactive, either permanently or temporarily.

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8 votes
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(@ben000)

Modernization of PAIR

Docketing System

Incorporate a docketing system in PAIR showcasing filed current applications, their status, and deadlines in simple to view list.

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6 votes
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(@dphipps)

Modernization of EFS-Web

Non-Patent Literature References Cited by the Office

Allow users of Private PAIR to retrieve copies of non-patent literature references cited by the examiner. Users of Private PAIR have reported that they are unable to download copies of references that were cited by the Office. It seems an undue burden to require practitioners of record or the Applicant to obtain these documents, often at a cost when the Office is citing them against the applicant. I recall some copyright... more »

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5 votes
5 up votes
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(@dphipps)

Security and Authentication

Problem With Passwords Starting with an Asterisk?

Although the Office indicates that a special character is required and includes the asterisk as one of these options (˜ ! @ # $ % ^ & * () _ + - = {}|[] \ : " ; ' < > ? , . /), users who include an asterisk at the beginning of their password are having trouble getting into the system. USPTO.gov says that the email or password are not correct. It would also be helpful for users who have attempted to change their email... more »

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1 vote
1 up votes
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(@dphipps)

Miscellaneous

Allow for Recordation Against both PCT and National Phase Record

ePAS currently does not allow for the recordation of title documents against both the PCT and National Phase records. Users are informed that the application has already been added if either the PCT number or US national number is entered and the user attempts to enter the other. We understand that the National Phase is not a new application, however, there exits separate records for both stages of examination. This... more »

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6 votes
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(@dphipps)

Security and Authentication

Allow Users to Opt-Out of Certain Automatic Notifications

An associate left our firm today so all the personnel he sponsored were removed. Each of these 80+ people received a confirmation of removal. I can appreciate the reason for sending the notification is to allow personnel working with each other to confirm erroneous removals, however, personnel in large firms such as ours expect there to be a reason for changes such as these and need not receive these types of emails.... more »

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(@dphipps)

Security and Authentication

Back-up Access for USPTO.gov Urgently Needed

The ability to log in to Private PAIR and EFS-Web using a PKI was unavailable on May 30 and 31. On May 31 the USPTO.gov login suddenly failed. Yes, filings can be made through other means such as the EFS-Web contingency system, fax (not applications), mail, and hand delivery (for those with direct PTO access). What cannot be done is any other function that the USPTO.gov account provides access to such as sponsorship... more »

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4 votes
4 up votes
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(@dphipps)

Security and Authentication

Certified Copy Center - Add Private PAIR Access Info

Discovered that requesting a certified copy through Private PAIR avoids the need for an entitlement document. Yay! It would be great to have that information included on the home page for the Certified Copy Center. For example, after explaining Proof of entitlement you could have two bullets. One for Private PAIR indicating that private access results in acceptance of entitlement; and two for all other requests where... more »

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5 votes
5 up votes
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(@dphipps)

Modernization of EFS-Web

Petition to Withdraw - Optional Correspondence Address Change

It would be nice to have the ePetition for Withdrawal as Attorney to mirror PTO/AIA/83 by only taking correspondence address information if it needs to be changed to the applicant/inventor. Form 83 doesn't require the practitioner to enter new correspondence information unless there needs to be a change to what is already present.

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1 vote
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(@dphipps)

Security and Authentication

Eliminate Two-Step Authentication for MyUSPTO

Two-step authentication was not always required in the past for logging into MyUSPTO. With the issue of not being able to retrieve code emails today, it seems smart for the Office to eliminate any requirement for two-step authentication at the MyUSPTO login stage. Instead, require the two-step authentication when the user attempts to access a secure system for the first time. For example, the first time someone clicks... more »

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7 votes
9 up votes
2 down votes
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