Modernization of EFS-Web

In this campaign, our goal is to enhance the user experience with the electronic filing system. Please share with us your ideas on how we can improve the PAIR and e-Office Action user experience. For more information visit EFS-Web .

Campaign: Modernization of EFS-Web

One and Done

This is ridiculous to select User Authentication Method each time you log on. We should only be required to do this once especially if you're using the same (dedicated) computer! It is such a waste of time to do this each time. Below is what we see each time! Select User Authentication Method Authenticate with Java Applet (old method) Authenticate with Java Web Start (new method) Which Authentication Method ...more »

Submitted by

Voting

1 vote
1 up votes
0 down votes
Active

Campaign: Modernization of EFS-Web

Stay Logged in to Financial Manager for Same Time as EFS

I submitted a related idea entitled "Access Financial Manager via EFS login". However, even if that is not implemented, a helpful improvement would be to link the log-in to financial manager to your session in EFS-web, such that if you make several submissions in EFS-web you will not be logged out of financial manager if you wait too long between submissions and have to log in again. In the new Patent Center concept, ...more »

Submitted by

Voting

2 votes
2 up votes
0 down votes
Active

Campaign: Modernization of EFS-Web

"Oops" options for filing submissions

Often, well hopefully not too often but sometimes, you realize a mistake in a filing as soon as you press the submit button. Examples of such things might be forgetting to include a document in the filing, forgetting to pay an extension of time or other fee, or others. It would be convenient if one or more options existed for correcting a filing immediately following submission. For example, a button on the receipt ...more »

Submitted by

Voting

3 votes
3 up votes
0 down votes
Active

Campaign: Modernization of EFS-Web

Warning of possible Fees Due for Extension of Time

I know it is the practitioner's responsibility, but when filing a response to an office action, or missing parts, or other official notice with a shortened statutory period for response, it would be helpful to have a warning that extension of time fees might be due. Nothing to prevent the submission without such payment, but some visually apparent text that notes that the current response may have a particular fee for ...more »

Submitted by

Voting

3 votes
3 up votes
0 down votes
Active

Campaign: Modernization of EFS-Web

Access Financial Manager via EFS login

After logging in to EFS using your PKI certificate, if you need to pay for something, you need to log in again to Financial Manager. This wastes time and often (for me at least) the link forwarding you to the financial manager page is broken, which means you cannot pay in the same session and causes a whole different set of problems. I suggest somehow linking access to financial manager to a given PKI certificate so ...more »

Submitted by

Voting

8 votes
8 up votes
0 down votes
Active

Campaign: Modernization of EFS-Web

Submission and Payment Receipts

In the new Patent Center tool, we are going to start providing two receipts when filing patent applications. The Submission Receipt will inform users that the filing has been successfully received by the office, followed by a Payment Receipt to inform users that the payment has been successfully submitted. Vote “up” if you prefer to have both submission and payment information on the final Payment Receipt; and vote “down” ...more »

Submitted by

Voting

4 votes
7 up votes
3 down votes
Active

Campaign: Modernization of EFS-Web

Used Stored Credit Card Information like a Deposit Account

Now that the new Financial Manager stores credit card information, why not allow pre-authorized payment of fees from a stored credit card in the same way you pre-authorize payment (underpayment, extension fees, etc.) from a deposit account? Essentially, what I am suggesting is have the stored credit card perform the equivalent function of the deposit account. Like the deposit account, this would be an opt-in request. ...more »

Submitted by

Voting

11 votes
11 up votes
0 down votes
Active

Campaign: Modernization of EFS-Web

Charge Deposit Account based on Customer Number

Add to Financial Manager the ability to associate deposit accounts with customer numbers. Then allow practitioners associated with a specific customer number authorize the Office to charge the deposit account associated with the customer number. Practitioners sign correspondence being filed with the Office but may rarely effect the submission of, and payment for, such filings. As a result, practitioners making an authorization ...more »

Submitted by

Voting

5 votes
5 up votes
0 down votes
Active

Campaign: Modernization of EFS-Web

Enable change of entity status when paying maintenance fees

Maintenance fees are associated with the entity size at the time issue fee is paid. As patents are acquired and company sizes change, the entity size can change during the patent term.

 

Please let us select entity size change through the fee payment system, rather than requiring a separate communication.

Submitted by

Voting

13 votes
13 up votes
0 down votes
Active

Campaign: Modernization of EFS-Web

Enable Authorization of Deposit Account even if No fees are due

When you pay fees, you can authorize withdrawal of other fees from your deposit account.

 

This option is not available when no fees are being paid.

 

Please add the option. While we can & have used the response text to authorize the use of the deposit account, the Patent Office is not always consistent about noticing such an authorization.

Submitted by

Voting

11 votes
11 up votes
0 down votes
Active

Campaign: Modernization of EFS-Web

EFS Web: Easier Payment of Fees

The list of fees when you submit an action via EFS is random. Why is the IDS fee of $180 under "Miscellaneous fees" and the "Processing fee" of $140 is immediately visible? What code sections do those "Processing fees" apply to? How do you pay the fee for something that you can't find? Please add the ability to search fees, and the actual code sections to which each fee corresponds (e.g. the Processing Fee appears ...more »

Submitted by

Voting

10 votes
10 up votes
0 down votes
Active