Modernization of EFS-Web

In this campaign, our goal is to enhance the user experience with the electronic filing system. Please share with us your ideas on how we can improve the PAIR and e-Office Action user experience. For more information visit EFS-Web .

Modernization of EFS-Web

Deposit Account Data: Smarter Access

Right now, you can get your Deposit Account on a monthly basis by downloading the monthly statements.

 

There is no way to search transactions, or even download transactions over a longer period than one month. It would be very useful to be able to download all transactions for a longer time period than one month.

Submitted by (@judiths)
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Filing of Fees Due After a Submission is Completed

This idea is similar to one I posted earlier, but comes up in a different context. See: https://uspto-emod.ideascale.com/a/dtd/537995-31593, for the original idea relating to correcting EFS-Web filings after pressing the Submit button). Sometimes, either due to an error on behalf of the filer or due to the USPTO Financial Manager not working properly, submissions are made without payment of fees that are due. Sometimes ...more »

Submitted by (@alantaboada)
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Payment of Issue Fee after Failure of Financial Manager

Sometimes, and frequently enough to warrant this comment, the Financial Manager payment system does not work at the exact moment you are submitting an issue fee payment. Unfortunately, the system often goes down temporarily and without notice (so the user has no idea that the system is not working) or there is some glitch with the browser being used such that the end result is that the payment system does not work. ...more »

Submitted by (@alantaboada)
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Payment of Fees

The PTO requires designation of what type of fees are being paid. When none of the listed options fit, there should be an "other" option which would be followed by a space where the Payor would identify the purpose of the fee. This would also permit payment in a small entity amount of fees in an application that is currently non-small entity (or vice-versa) and the payment is accompanied by a change of status request ...more »

Submitted by (@ahershkovitz)
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Remove Slashes in S-Signatures

The requirement that s-signatures be placed within slashes (e.g., /John Doe/) is an anachronism that is difficult and time-consuming to explain to inventors and executives, and even harder to achieve in practice. Modern signing services (e.g., such as DocuSign, et al.) provide proof of an intent to sign that can be retained in the practitioner's file. For the 21st century we need to permit signing the way the rest of ...more »

Submitted by (@robert.rose)
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Replacing an Uploaded File

When we do a final review of documents uploaded, we sometimes discover errors. In order to fix those errors, we have to first delete the file (losing the document description, or document descriptions and page numbers for multi-part files), and then upload a new file, and adding the document description again.

 

It would be really useful to be able to replace the PDF file, while keeping all the other data in place.

Submitted by (@judiths)
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Application Status on EFS Web, with Accurate Status Date

It would be useful to have the current status of an application displayed on EFS Web, in the block identifying the application. This is particularly useful if you are submitting an IDS (knowing that there was an office action set tells you whether you need to pay a fee.) It's also useful when submitting a response, as a reminder that an Extension of Time may be due, etc. It could be as simple as: Non-Final Action ...more »

Submitted by (@judiths)
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Faster and easier Retrieval of Saved Submissions

Saved submissions are a great way to work with someone else to set up a filing, and then have them review and submit it. But right now it takes five clicks to get there, for of which are entirely unnecessary. There should be a single click access to saved submissions. The third radio button should be "access saved submissions." It would also be nice to have the serial number in addition to the title & EFS ID on ...more »

Submitted by (@judiths)
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Music While on Holed

Hi. When you call the USPTO and choose EFS-Web (or any other department/topic) there's this really depressing music that plays while you're on hold. If I turn down the volume on my speaker phone I can miss the person that takes the call. Really, this music makes me down in the dumps. Can it be changed? How about old-fashioned Muzak from the 70s? Was wondering if there were studies done and it was determined that depressing ...more »

Submitted by (@patentleathershoes)
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Bulk Uploading of Non-Patent Literature & Foreign Refs for IDSs

Allow for bulk uploading of references for IDSs.

Submitted by (@patentleathershoes)
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Upload .xml to fill out web-based forms

We do not use the web-based forms because you have to re-type information that already exists in our docketing system. Re-typing is a sure way to cause errors. Instead, I have programmed our docketing system to generate .xml documents that can be imported into an ADS which fills a good portion of the information. We also generate .xml that we use as a template for EPAS recordations. It would be great if the web-based ...more »

Submitted by (@borchert1)
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Do not use a log-in as a log-out

When we log into EFS or Private-PAIR half the time the system says "log-out completed."

 

This is never useful. When the system times out (which it often does), we never want to complete a log-out by entering the password again.

 

Please fix this broken functionality.

Submitted by (@judiths)
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