We should be able to appoint administrators of the customer number, who would be able to make changes to the staff associated with the attorneys/agents sign-ins.
If attorneys/agents must add the paralegals authorized to sign-in to their account, they should also be able to appoint a non-attorney/agent administrator or administrators, who can remove paralegals for them.
It says somewhere that you can set how long you want to stay logged in to PAIR before the system boots you for inactivity, but this has never been true. Let this be customized, preferably with an option for 'never'?
Java EFS file seems problematic and regularly crashes. Updating JAVA for other web applications can impair EFS authentication. Could switching to a private pubic key system, with unique keys generated for each unique user solve this problem? Is there a better way to get around the refs file?