As I write this, EFS-Web and EFS-Web Contingency have both been down for several days due to a PALM outage (https://www.uspto.gov/blog/ebiz/). Would the Office please consider opening a Dropbox* account that would accept ZIP uploads of submissions during outages? We could prepare PDFs for EFS-Web as usual, but then ZIP and upload them via a non-USPTO service with confidentiality guarantees. That way no single point ...more »
Today I was logged out of EFS-Web with no warning for timing out after approximately 15 minutes. Nominally, it takes at least 30 minutes of no activity for a log-out. But I have received the log-out warning or been logged out for no activity WHILE I was uploading documents. The PTO's explanation notes: "Note that a logout will automatically occur when your session times out based on the defined user timeout value." ...more »
When we do a final review of documents uploaded, we sometimes discover errors. In order to fix those errors, we have to first delete the file (losing the document description, or document descriptions and page numbers for multi-part files), and then upload a new file, and adding the document description again.
It would be really useful to be able to replace the PDF file, while keeping all the other data in place.
It would be useful to have the current status of an application displayed on EFS Web, in the block identifying the application. This is particularly useful if you are submitting an IDS (knowing that there was an office action set tells you whether you need to pay a fee.) It's also useful when submitting a response, as a reminder that an Extension of Time may be due, etc. It could be as simple as: Non-Final Action ...more »
When we log into EFS or Private-PAIR half the time the system says "log-out completed."
This is never useful. When the system times out (which it often does), we never want to complete a log-out by entering the password again.
Please fix this broken functionality.
In the new Patent Center tool, we are going to start providing two receipts when filing patent applications. The Submission Receipt will inform users that the filing has been successfully received by the office, followed by a Payment Receipt to inform users that the payment has been successfully submitted. Vote “up” if you prefer to have both submission and payment information on the final Payment Receipt; and vote “down” ...more »