(@judiths)

Modernization of EFS-Web

Organize Document Descriptions Logically and make the Searchable

When classifying a document that is uploaded, we have to select a Document Description. But document descriptions are not in any logical order. For example, for an Office Action response, there are six categories, three of which start with different words, and thus are in different parts of the pull-down menu. (Amendment, Preliminary, and Response) Since all of these are amendments, they should be categorized together. ...more »

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16 votes
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(@judiths)

Modernization of EFS-Web

Provide an Alert if there is something wrong/EFS is not working

It appears that EFS stops working periodically, with little warning. It would be really useful if there were a "live" status update on EFS when we log into EFS. For example, today I uploaded a patent application. It was validated, and everything looked like it was going well, until I clicked Submit. At that point I got a notice that said: "Your request could not be completed at this time. Please try again later." ...more »

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11 votes
11 up votes
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(@stanprotigal)

Modernization of EFS-Web

Please remove capcha for known devices and known IP addresses.

Most users sign-in using known devices and often known IP addresses. Being forced to complete puzzles of "Identify images showing evidence of dogs having been on the sidewalk" is annoying and serves no useful purpose in the case of known devices.

 

This is particularly annoying when the user is quite aware of having previously selected the "This is a trusted device" tickbox.

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28 votes
28 up votes
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(@chrisw)

Modernization of EFS-Web

Provide Dropbox upload as the backup to EFS and EFS Contingency

As I write this, EFS-Web and EFS-Web Contingency have both been down for several days due to a PALM outage (https://www.uspto.gov/blog/ebiz/). Would the Office please consider opening a Dropbox* account that would accept ZIP uploads of submissions during outages? We could prepare PDFs for EFS-Web as usual, but then ZIP and upload them via a non-USPTO service with confidentiality guarantees. That way no single point ...more »

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6 votes
6 up votes
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(@judiths)

Modernization of EFS-Web

STOP logging people out of EFS-Web

Today I was logged out of EFS-Web with no warning for timing out after approximately 15 minutes. Nominally, it takes at least 30 minutes of no activity for a log-out. But I have received the log-out warning or been logged out for no activity WHILE I was uploading documents. The PTO's explanation notes: "Note that a logout will automatically occur when your session times out based on the defined user timeout value." ...more »

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23 votes
23 up votes
0 down votes
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(@judiths)

Modernization of EFS-Web

Replacing an Uploaded File

When we do a final review of documents uploaded, we sometimes discover errors. In order to fix those errors, we have to first delete the file (losing the document description, or document descriptions and page numbers for multi-part files), and then upload a new file, and adding the document description again.

 

It would be really useful to be able to replace the PDF file, while keeping all the other data in place.

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16 votes
16 up votes
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(@judiths)

Modernization of EFS-Web

Application Status on EFS Web, with Accurate Status Date

It would be useful to have the current status of an application displayed on EFS Web, in the block identifying the application. This is particularly useful if you are submitting an IDS (knowing that there was an office action set tells you whether you need to pay a fee.) It's also useful when submitting a response, as a reminder that an Extension of Time may be due, etc. It could be as simple as: Non-Final Action ...more »

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12 votes
12 up votes
0 down votes
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(@judiths)

Modernization of EFS-Web

Do not use a log-in as a log-out

When we log into EFS or Private-PAIR half the time the system says "log-out completed."

 

This is never useful. When the system times out (which it often does), we never want to complete a log-out by entering the password again.

 

Please fix this broken functionality.

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11 votes
11 up votes
0 down votes
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(@lisa.tran)

Modernization of EFS-Web

Submission and Payment Receipts

In the new Patent Center tool, we are going to start providing two receipts when filing patent applications. The Submission Receipt will inform users that the filing has been successfully received by the office, followed by a Payment Receipt to inform users that the payment has been successfully submitted. Vote “up” if you prefer to have both submission and payment information on the final Payment Receipt; and vote “down” ...more »

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(@alanflum)

Modernization of EFS-Web

Drag and Drop Uploading of Files

Rather than loading one file at a time, it would save time to have a drag and drop interface for uploading files. This is fairly common in modern web interfaces, such as Wordpress, and easy to implement (CSS and Javascript) and there are canned solutions out there (for example, dropzone, filedrop, etc.). Think of the time that would be saved. Instead of loading all the application files one at a time, you can load all ...more »

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41 votes
43 up votes
2 down votes
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