Modernization of EFS-Web

Submitted by (@judiths)

Automatically Save In Process Submissions if Timed Out

The Time-Out appears to happen sometimes unexpectedly. It's always frustrating when that happens. This is especially true if the timeout occurs while uploading something more complex like a patent application with references.

 

It would be a simple solution to have the system automatically save the in-progress upload, so we do not have to restart from scratch.

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Modernization of EFS-Web

Submitted by (@judiths)

STOP logging people out of EFS-Web

Today I was logged out of EFS-Web with no warning for timing out after approximately 15 minutes. Nominally, it takes at least 30 minutes of no activity for a log-out. But I have received the log-out warning or been logged out for no activity WHILE I was uploading documents. The PTO's explanation notes: "Note that a logout will automatically occur when your session times out based on the defined user timeout value." ...more »

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