For the applications I've saved to a collection in the Patent Docket widget, I would love a link within the frame to take me to PAIR to view the application.
Would you please put a link to the Sponsorship Tool on the MyUSPTO home page? As it is now, I have it bookmarked separately.
Now that we log into My.USPTO.gov when filing assignments as well, it should be easy to pull data from Public or Private PAIR into the Assignment system (EPAS) to ensure that assignments are correctly recorded. During the validation step, the system should display the title and inventors of the patent/application numbers, so that the attorney can verify that the correct numbers were entered. Erroneous recordations happen ...more »
The "Automated Interview Request (AIR)" form requires mandatory acceptance of "a copy of this communication will be made of record in the application file" AND a listing of the user's email address. Uh... no. Posting email addresses by making them "of record" means that these email addresses can be automatically harvested or (worse yet) manually harvested for spam purposes. The end result is to basically render ...more »
Others have suggested levels of access such as view only or edit. I supposed this is similar or just a particular implementation of that concept. Allow sponsors to select, when sponsoring another individual, if they are sponsored for Private PAIR access, EFS-Web access, or both. This way, someone who for example is sponsored for Private PAIR access only would not be able to e-file, but would only be able to view and ...more »
Staff who have been sponsored by more than five (5) practitioners will find it burdensome to sort through the long list when they are not in alphabetical order, or in another list hierarchy they prefer. The list is not sorted by any of the three showing criteria; name, registration number, or email address. Additionally, a filter would be extremely helpful for those staff sponsored by large numbers of practitioners ...more »
I was just asked three times to obtain the authentication code to log into Private PAIR. Very strange since it was working earlier today. I just closed IE and used another browser.
What could be the cause?
Looks like users still need to Sign-off Authenticated Session in order to switch to a different practitioner when using their USPTO.gov account to login. It would be most efficient to have a way to select a new practitioner from the "Sign-off Authenticated Session" link instead of making people log back in to get the practitioner list. I realize this is a temporary solution, but users will be burdened with this until ...more »
EFS-Web, PAIR, and now My.USPTO.gov are often down starting at midnight Eastern time. More than 2/3 of patent activity comes from timezones that are further West, including California.
Please move outage times to after midnight Pacific time.
With the new system of sponsorship, we can provide access to non-attorneys. However, the access remains all-or-nothing. Please provide at least two levels of access, owner and viewer, where a viewer can see and download data but cannot upload or edit it. Also, please provide such access this by Customer Number, so we can selectively give access to clients. This would allow us to provide access to clients, even if ...more »
Most users sign-in using known devices and often known IP addresses. Being forced to complete puzzles of "Identify images showing evidence of dogs having been on the sidewalk" is annoying and serves no useful purpose in the case of known devices.
This is particularly annoying when the user is quite aware of having previously selected the "This is a trusted device" tickbox.
The Time-Out appears to happen sometimes unexpectedly. It's always frustrating when that happens. This is especially true if the timeout occurs while uploading something more complex like a patent application with references.
It would be a simple solution to have the system automatically save the in-progress upload, so we do not have to restart from scratch.