eCommerce Modernization Browse Recent ideas

When we log into EFS or Private-PAIR half the time the system says "log-out completed."

This is never useful. When the system times out (which it often does), we never want to complete a log-out by entering the password again.

Please fix this broken functionality.

These days most clients want their own Customer Numbers, so even small firms often have dozens of Customer Numbers.

However, if a new attorney joins, or someone leaves, each of the individual customer numbers must be edited.

It would be helpful if we could submit a single change, by adding or deleting the user, and selecting the customer numbers that it impacts with a checkbox.

I often file "Comments on the Notice of Allowance." At this time, it appears I cannot do that through the e-Issue fee payment, which only permits three categories of uploads:

I think the issued patent should be a document in the image filewrapper in PAIR

Since entity status may be updated through Private PAIR, it would be fantastic to have the ability to search by customer number and have returned in the results entity status. This would allow practitioners a quick way to review entity status for potential review. Additional useful, and impressive if possible, would be the ability to select the matters in the list to begin a bulk entity status change rather than having ...more »

It would be nice to have additional fields to search on, such as searching by status. In a recent example relevant to me, i had several cases with issue notifications mailed, and it would be nice to search for that status, or that last mailed item, or other data besides application serial number, patent, application pub, attorney docket, etc. I know you can view recent correspondence, but that lumps everything together ...more »

Due to updated NIST guidelines, the USPTO plans to set the user inactivity timeout to 30 minutes in Patent Center. After 25 minutes of user inactivity, Patent Center will prompt you to continue with the authenticated session. If you do not confirm that that you want to continue, your session will terminate in order to protect your patent application data. In most cases, to sign back in after a timeout, you would only ...more »

I'd like it if the "Search by Attorney Docket Number" would include an option to search for numbers "containing" the search string (in addition to the "starts with" choice), to allow easier searching on cases where we've got more than one reference number (for example, our number and the client's reference number) Maybe even better would be to provide a way to assign multiple reference numbers to the same matter, and ...more »

This is ridiculous to select User Authentication Method each time you log on. We should only be required to do this once especially if you're using the same (dedicated) computer! It is such a waste of time to do this each time. Below is what we see each time! Select User Authentication Method Authenticate with Java Applet (old method) Authenticate with Java Web Start (new method) Which Authentication Method ...more »

I submitted a related idea entitled "Access Financial Manager via EFS login". However, even if that is not implemented, a helpful improvement would be to link the log-in to financial manager to your session in EFS-web, such that if you make several submissions in EFS-web you will not be logged out of financial manager if you wait too long between submissions and have to log in again. In the new Patent Center concept, ...more »

Often, well hopefully not too often but sometimes, you realize a mistake in a filing as soon as you press the submit button. Examples of such things might be forgetting to include a document in the filing, forgetting to pay an extension of time or other fee, or others. It would be convenient if one or more options existed for correcting a filing immediately following submission. For example, a button on the receipt ...more »

I know it is the practitioner's responsibility, but when filing a response to an office action, or missing parts, or other official notice with a shortened statutory period for response, it would be helpful to have a warning that extension of time fees might be due. Nothing to prevent the submission without such payment, but some visually apparent text that notes that the current response may have a particular fee for ...more »