eCommerce Modernization Search Ideas

In PAIR, searching for applications by attorney docket number is easy: the docket number search is one of the radio button options on the front page under Search for Application, and when selected, opens up a dialog to allow entering the docket number. See attached screen capture from PAIR. The "Search for patent application" feature in PatentCenter does not allow searching by docket number at all. See attached screen... more »

One of our PatentCenter listserv users reports that PatentCenter will not let her file a change of address for an expired provisional.

This is Patentcenter trouble ticket CP13 in the PatentCenter Trouble Ticket web page maintained by the PatentCenter listserv at https://patentcenter-tickets.oppedahl.com/.

PatentCenter indicates that uploaded documents have a page size that is too large even when they are correctly sized. In addition, a document that is smaller than a letter size document causes the same error to occur. For example, the document referenced in the attached image has a page size of 8.21 x 10.96 in, but is reported as having a page size too large, even though it is smaller than either a letter size page or... more »

One of our listserv members reports that an application has a First Office Action Prediction in PAIR but there is no First Office Action Prediction in Patentcenter. This is EBC trouble ticket number 1-690814254

This is Patentcenter trouble ticket CP16 in the PatentCenter Trouble Ticket web page maintained by the PatentCenter listserv at https://patentcenter-tickets.oppedahl.com/.

One of our listserv members reports one of their applications has a class and subclass in PAIR but has no class or subclass in Patentcenter.

This is Patentcenter trouble ticket CP17 in the PatentCenter Trouble Ticket web page maintained by the PatentCenter listserv at https://patentcenter-tickets.oppedahl.com/.

One of our listserv members reports that the Continue button for accessing Payment Window Status and Fees page is unselectable unless checkbox next to Statement by Small or Micro Entity of Delay Due to COVID-19 Outbreak is checked (to continue without checking this box, you have to click within already-populated Application Number and Patent Number boxes)

This is Patentcenter trouble ticket CP18 in the PatentCenter Trouble... more »

One of our listserv members reports pop-up windows (such as when selecting document types when uploading PDF documents to be split) are cut off/partially off-screen when viewing in an other-than-maximized window.

This is Patentcenter trouble ticket CP19 in the PatentCenter Trouble Ticket web page maintained by the PatentCenter listserv at https://patentcenter-tickets.oppedahl.com/.

One of our listserv members reports the fee payment process is split among multiple pages. It's unclear from the first page that you can make additional selections for fee payment on the following page. All available fee payment options should be presented on a single page.

This is Patentcenter trouble ticket CP20 in the PatentCenter Trouble Ticket web page maintained by the PatentCenter listserv at https://patentcenter-tickets.oppedahl.com/.... more »

Should be able to directly access Patent Center home page when selected from USPTO home page. Currently, selecting Patentcenter from USPTO home page brings you to landing page with information about Patent Center, and you must then click a further "Patent Center" link.

This is Patentcenter trouble ticket CP21 in the PatentCenter Trouble Ticket web page maintained by the PatentCenter listserv at https://patentcenter-tickets.oppedahl.com/.... more »

Patentcenter wrongly says that every user is unable to access any customer number in Patent Center or in PAIR. To see this, log in at Patentcenter, click on "Manage," click on "Manage customer numbers." Then click on any customer number in your list. You will see that every user is flagged with an asterisk as being "not enrolled."

This is Patentcenter trouble ticket CP23 in the PatentCenter Trouble Ticket web page maintained... more »

In the web-based issue fee payment form (85B), EFS-Web permits use of an umlaut in the city name for the assignee. But Patentcenter pukes on an umlaut in the city name. Patentcenter needs to be corrected so that it permits use of the same character set that EFS-Web permits.

This is Patentcenter trouble ticket CP24 in the PatentCenter Trouble Ticket web page maintained by the PatentCenter listserv at https://patentcenter-tickets.oppedahl.com/.... more »

One of our listserv members reports: I just tried to file an application in Patentcenter. I always use the PTO's fillable-PDF PTO/AIA/14, and I checked that the one I used today is the latest one (02-18). After having uploaded the completed ADS (with no errors reported by Patentcenter) and gone through uploading/categorizing the rest of the application documents, I saw that the final screen with the "submit" button showed... more »

One of our listserv members reports:

Patentcenter does a very poor job with diacritical marks. Alpha testers of Patentcenter have been reporting this problem for over a year now and it has not been fixed.

There is not merely some single way that Patentcenter does poorly with diacritical marks. There are multiple lapses in design and implementation quality. I will detail them one by one.

We start with a general notion... more »

One of our listserv members reports:

We e-file a new application in Patentcenter. There should be 18 documents listed in IFW. Instead there are only four documents listed in IFW. You can look in Private PAIR or in Patentcenter, either place only four documents in IFW. This is EBC ticket number 1-695641646. They found the missing 14 documents. But they loaded the drawings into Score twice! I don't know why they did that.... more »

One of our listserv members reports:

The default "outgoing correspondence" filter is three days since imaging, but quite often the USPTO clerks take four days after imaging a document to mail it. This means that users will very predictably not be told about some eleven percent of their outgoing correspondence.

The designers of Patentcenter got it seriously wrong when they picked the default setting for the display of... more »