(@ben000)

Miscellaneous

VOIP Calls Through Computer as well as Phone Calls to PTO

Sometimes waiting on hold for the PTO is quite infuriating. Considering the large volume of calls placed daily, could the PTO implement a digital VOIP to enable calls through a caller's computer that has a microphone and speaker? This could allow for useful on screen features, s.a. a time to available agent, call position in queue, and other stats, which could be displayed quietly in the background while the caller... more »

Voting

1 vote
1 up votes
0 down votes
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(@howard.springer)

Miscellaneous

Modern Petition and Docket Software Suite

I think there needs to be an updated petition and docket management system, that allows for easy access to docket information and reports, as well as petition/decision tracking. There are too many choices such as PALM, IFW, eDAN, etc. One centralized system with automated notifiers would be great.

Voting

8 votes
8 up votes
0 down votes
Active
(@ddeuerling)

Miscellaneous

Cutting Down on Miscellaneous Items

If the PTO could release a statement or update the rules to state that Certificates of Electronic Transmission and manual Fee Sheets, Transmittals for Applications, IDSs, etc. are no longer necessary, that would shave about an hour off of my day, every day. I stopped using these superfluous items years ago, but older attorneys only see where the rules say you "should" use them. I agree, back when paper filing was the... more »

Voting

15 votes
16 up votes
1 down votes
Active
(@jmiller448)

Miscellaneous

More on Data Consistency

Currently there are many variations in the placement of data (application no., file date, docket no., etc.) on a communication from the Patent Office. It would be helpful if all communications used exactly the same basic format for application data, etc. For example, the arrangement of data in a Notice of allowance is different from the arrangement of data on an Office Action. Decisions on petitions are somewhat free-form.... more »

Voting

16 votes
16 up votes
0 down votes
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(@jmiller448)

Miscellaneous

Permit change of Fee Address without customer number

I have a few small clients that would prefer to handle maintenance fees on their own They would like to just change the fee address, but that is not possible without a customer number. So, the customer number should be much easier to get (online - instant - which it should be anyway) so I can easily handle that for them, or the PTO should permit post issuance communication address to be changed to an regular address... more »

Voting

10 votes
10 up votes
0 down votes
Active
(@chad00)

Miscellaneous

Facilitate Complete XML Data File Download for Customer Number

There needs to be a better way to get all XML data for all applications associated with a customer number. Currently outgoing correspondence xml data, customer number xml data, and app-specific xml data all have to be downloaded in order to get all relevant data for applications associated with a customer number. This data is used to auto-populate an on-the-fly docket program, whereby custom rules are applied to generate... more »

Voting

7 votes
7 up votes
0 down votes
Active
(@stanprotigal)

Miscellaneous

Match paragraph numbers in published appln to as-filed spec

It would be convenient for citation purposes if the paragraph numbers in the published application match those in the specification as-filed. My suggestion is that, so long as the numbering in the as-filed specification meets the USPTO publication guidelines, the original paragraph numbering should be retained in the published specification. The reason is that, while specification amendments are made to the as-filed... more »

Voting

7 votes
8 up votes
1 down votes
Active
(@alanflum)

Miscellaneous

Pre-exam policies and procedures should be public

Most of the internal pre-examination procedures are opaque outside of the USPTO. It would be very help to have, in writing, on the USPTO website the exact internal procedures used to evaluate whether a Power of Attorney form, drawings, application data sheet, etc. are compliant. This would help reduce errors and ultimately reduce USPTO staff work load.

Voting

15 votes
15 up votes
0 down votes
Active
(@cparnell)

Miscellaneous

IDS Reference Date

The SB 08 A to be submitted to the PTO requested that the full month day and year be referenced next to each reference submitted. However when receiving references in an OA from the examiner, only the month and year are referenced. Very time consuming to have to look up each of those references just to find the day of the date to submit the SB 08 A.

Voting

38 votes
38 up votes
0 down votes
Active
(@phealy)

Miscellaneous

ADS Priority Claim

Under the Domestic Benefit/National Stage Information section, since the first radio button labeled "Remove" does not work, could it be changed to "Add" instead (that works), so that when a Continuation, Divisional, or Continuation-in-part application is filed we can simply use the ADS from the parent application and choose the "Add" button to add our priority application? This would be extremely helpful especially when... more »

Voting

24 votes
24 up votes
0 down votes
Active
(@dphipps)

Miscellaneous

Patent Holder Information

When accessing maintenance fee information, the Patent Holder Information is actually the information for the Fee Address. While I understand much of the public may not identify with "Fee Address," labeling this as the "Patent Holder" isn't appropriate either. I would like to suggest a revision to something similar to Fee Payer Information. This way if the information is for a law firm or annuity provider, it will... more »

Voting

6 votes
6 up votes
0 down votes
Active